All Episodes
Displaying 1 - 20 of 129 in total
S2E74 "What’s Really Happening in Your Salon When You’re Not Looking"
There is the client experience you think you are giving… and then there is the one your clients are actually having. And those two things are not always the same. Wh...
S2E73 "Being Fully Booked Might Be Hurting Your Beauty Business"
Being fully booked has become one of those things beauty business owners wear like a badge of honor. Full books. No openings. Clients waiting weeks to get in. Sounds a...
S2E72 "How to Get More Clients Booking With Your Salon Team"
You can hire amazing people, train the crap out of them, give them a beautiful space to work in and still sit there wondering why clients keep booking the same one or ...
S2E71 "Before You Let Your Spouse Help Run Your Salon, Listen to This!"
Bringing your spouse into your salon or spa can sound like the best freaking idea ever. You trust them. They know you better than anybody. Maybe they’re great with mon...
S2E70 "I Stopped Running My Salon the Same Way in Q4 and it Changed EVERYTHING!"
If Q4 is already one of the busiest times of the year in your salon or spa, why in the heck do we keep preparing for it by adding MORE? More hours. More clients. More ...
S2E69 The Salon Money Situation-ship That’s Keeping You Broke
Your salon or spa brings in money, but somehow you still feel broke and have no idea where it all went. If your business account is paying for groceries, your personal...
S2E68 Is Social Media Ruining the Beauty Industry?
Social media has completely changed client expectations in the beauty industry. TikTok, Instagram, AI-generated inspiration photos, viral pricing debates, and accusat...
S2E67. Would You Work For Yourself As A Salon, Spa, or Beauty Business Owner?
What would it actually feel like to work for you? In this episode of The Beauty Biz Breakdown, we’re talking about a question every salon and spa owner needs to ask th...
S2E66. Why Your Salon Still Isn't Showing Up on Google, Even After You Updated Your Profile
Your Google Business Profile should not just exist. It should be helping people choose your salon or spa. In part two of this Google Business Profile series, we are t...
S2E65 Your Google Business Profile Is Costing Your Salon Money & Clients
Your future clients are already looking for you on Google. The real question is, are they finding you or are they finding the salon or spa down the street? In part on...
S2E64 Things Salon Owners Used to Say That Would Get Them Canceled Today
There was a time in the beauty industry when certain things were just understood. You showed up on time. You greeted clients with a smile. You helped clean up. You lea...
S2E63 Salon Owner Guilt: The Hidden Shame and Pressure Behind Building a Beauty Business
Salon owner guilt is real, but what if the feeling you keep calling guilt is actually shame, pressure, fear, sadness, over-responsibility, or old expectations you were...
S2E62 Hourly vs Commission: What Most Salon Owners Get Wrong
If you have employees in your salon, there is a very good chance you have either heard bad payroll advice or know someone who has. One of the most misunderstood rules...
S2E61 “There Is No Easy Button in the Salon Industry (What Actually Grows Your Beauty Business)”
There’s this idea in the beauty industry that there’s some shortcut… some system, hire, or strategy that’s going to come in and suddenly make everything easier. Like o...
S2E60 “Could Cosmetology Schools Start Shutting Down? What Salon Owners Need to Know”
There is a huge conversation happening in the beauty industry right now around cosmetology schools, federal funding, student loans, and what all of this could eventual...
S2E59 Salon Owners Never Fully Recovered From COVID — And Now Hantavirus Is In The News
Most salon owners don’t talk about this openly—but the truth is, a lot of beauty businesses never fully recovered after COVID and the shutdowns. The lost revenue. The...
S2E58 Why Cosmetology Schools Could Start Closing — And Why Salon Owners Should Be Paying Attention
This week on The Beauty Biz Breakdown, we are diving into one of the biggest conversations happening in the beauty industry right now — cosmetology schools, federal fu...
S2E57 The Salon Manager Role: How to Build It the Right Way and Actually Grow Your Beauty Business
Having a salon manager is supposed to make things easier—but for a lot of salon and spa owners, it actually doesn’t. It just shifts the pressure. In this episode, Bri...
S2 E56 Salon Loyalty Programs: Are Yours Helping Client Retention or Costing You Money?
Running a loyalty program in your salon or spa can absolutely help with client retention, increase average ticket, and strengthen client loyalty—but only if it’s set u...
S2 E55 What REALLY Happens After a Client Files a Claim Against Your Salon
Once a situation in your salon or spa goes beyond a normal client conversation, everything changes—and most owners aren’t prepared for that shift. You go from talking ...
